scope tier
Single Agent Pilot
One bounded job such as qualification or reminders.
- scope
- Controlled pilot
- timeline
- 1 to 2 weeks
- Agent brief
- Prompt rules
- Escalation path
- Test cases
- Launch checklist
Agent scope controls
Agent scope with review paths.
Pilot or multi-channel scope, with provider choices and escalation tests before launch.
AI Agents HMX Zone.
HMX Zone
ai agent service
Agent scope controls
Agent scope with review paths.
Pilot or multi-channel scope, with provider choices and escalation tests before launch.
scope tier
Multi-Channel Agent Suite
Voice plus chat, SMS, email, or CRM notes.
- scope
- Workflow build
- timeline
- 2 to 5 weeks
- Channel map
- Tool calls
- CRM sync
- Transcript review
- Fallback alerts
scope tier
Agent Operations Layer
Agents that need review, reporting, and ongoing tuning.
- scope
- Managed agent system
- timeline
- 4 to 8 weeks
- Provider comparison
- Analytics view
- Prompt regression tests
- Human review queue
- Documentation